1. Damages and Issues: Renusec (Pty) Ltd stands behind the quality of our products. If you receive a damaged or defective item, or if you encounter any issues with your order, please contact us immediately at [Your Company's Contact Information]. We will work with you to promptly resolve the issue and arrange for a replacement or refund as necessary.
2. Non-Returnable Items and Return Limitations: Certain items may not be eligible for return due to safety or regulatory reasons. These may include but are not limited to:
3. Exchanges and Refunds: If you wish to exchange an item for a different product or variant, please contact us to arrange for the exchange. Exchanges are subject to product availability and may be subject to additional fees.
For eligible returns, refunds will be issued to the original payment method used for the purchase. Refunds may take up to 7 business days to process and may be subject to deduction for restocking fees or return shipping costs, if applicable.
4. Contact Information: If you have any questions or concerns regarding our return policy, please contact us at 0129442522. Our customer service team is here to assist you and ensure your satisfaction with our products and services.
Please note that this return policy applies only to purchases made directly through Renusec (Pty) Ltd For purchases made through third-party sellers or distributors, please refer to their respective return policies.
Last updated: 2024
